Our Contact details:
StoppaRed
11 Chaucer Court
Chaucer Street
Nottingham
NG1 5LP
United Kingdom
Phone: 0115 714 2444
Fax: 0115 872 0475
Email: mail@stoppared.com
Visitors by appointment only.
Making A Purchase Making a purchase could not be easier. Just browse our online shop, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment, you may send your credit card information via phone, fax, snail mail or over the Internet.
We also accept payment by Bank Transfer- please contact us for further information.
We will send you an email to confirm the order and/or to confirm that the order has been dispatched. Please contact us if you do not receive a confirmation email within one working day after your order has been placed.
Shipping And Handling Shipping is charged at the selected rate. For International orders please email us with your requirements so we can calculate accurate shipping charges.
We always ensure that items are packaged saftey to protect the contents.
If you goods are not delivered within 5 days of the day indicated at the time of order or contained in your confirmation email please contact us.
We reserve the right to increase postal charges to reflect the actual postage cost after posting without notice.
Delivery Schedule We process your order right away.
Most orders are delivered within 1-3 working days and we aim to confirm the dispatch of each online order by email with an indication of the expected delivery time.
Please allow a approx 28 days for delivery for made to order items, special order or out of stock items.
Back Orders
If your item is not in stock, we will back order for you. Most smaller items are held in stock and are posted to you within 24 hours of receiving your order.
Some items not in stock at the time of order will be 'special ordered' from our suppliers. If we do this we may charge your credit card at the time of order.For your security and peace of mind all items posted will require a signature on delivery.
Please allow 28 days for delivery for back-ordered items..
Back ordered items will not be canceled by us, but the customer can cancel at any time prior to dispatch.
Tax Charges
We do not add VAT to your order.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. Credit card details are entered on secure pages and are not stored in clear text on any computer. Data is destroyed once it has been used.
Guarantee
We guarantee your satisfaction. All of our products come with a 7 day no quibble guarantee.
Privacy Policy
STOPPARED do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery and payment processing purposes unless required to do so by English Law.
We do not store financial details or credit card details longer than is necessary to process your order.
If you need to return goods for any reason you will be liable for all postage costs including insurance. Goods can returned unused within 7 days of receipt. If you need to return any item you should contact us to receive a Returns Number. Goods that are returned will be inspected for any sign of use, damage, misuse or neglect. If there is any doubt we reserve the right not to exchange or give a refund.
Refunds are always less any postage costs.
Credit card payments will be refunded to the original card, less postage costs, less any credit card company fees or reasonable expenses incurred by us up to the point before the order is canceled or a refund requested.
Customers are reminded that we are not liable for Returns that are lost or damaged in the Postal system. Customers should always ensure that the appropriate level of insurance is purchased from the Royal Mail. Generally speaking items of more than £32.00 in value should be returned to us via Royal Mail Special Delivery.